AuditFlow Refund Policy

AuditFlow is operated by VISION CRAFT VC CY LTD.

AuditFlow operates as a dedicated digital engineering studio. Refund handling depends on the engagement type, project milestones, milestone approval, and whether engineering sprint work has commenced.

Professional Website Diagnostics (On-Request)

Website diagnostics and CRO teardowns are custom-scoped engineering engagements delivered directly by senior engineers. A full refund may be requested prior to project kickoff.

Once our engineering team begins analysis of your website architecture, mobile ergonomics, and Core Web Vitals, diagnostic fees are non-refundable as engineering labor has been committed. If a submitted public website cannot be reviewed due to technical restrictions, our desk will contact you to arrange an alternative domain or full refund.

Custom Web Development & AI Automation Sprints

Custom web engineering and AI workflow projects operate under fixed-scope sprint agreements with clear milestone deliverables. Sprint deposit payments secure dedicated engineering capacity and are non-refundable once development has initiated.

Final milestone balances are billed upon project completion, staging approval, and production deployment. In the event of a scope adjustment or cancellation request, refunds are assessed proportionally against completed sprint milestones.

Duplicate or Mistaken Payments

If an accidental duplicate payment or invoicing error occurs, contact our support desk immediately. Confirmed duplicate transactions are refunded in full via Stripe within 3 to 5 business days.

How to Request Help

Contact our studio desk with your invoice reference, project name, and inquiry details at servicesauditflow@gmail.com or directly through your dedicated WhatsApp communication channel.